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Based on the contributed report to the fashion business media "Oui Speak Fashion® Japan (OSF)," we have released the seventh in a series of discussion articles that adds BEEATS' unique perspective.
This time, based on the Ralph Lauren case study, we explore the expression of "brand-likeness (brand DNA)" which is important precisely because we are in an era where AI and digital technology are evolving.
Please take a look as a hint for future customer experience design that does not make technology the main character, but incorporates the worldview into every detail of the physical store space and fixtures.
■#09: How is brand-likeness conveyed? Customer experience design in the AI era
We will continue to deliver insights obtained from observations of NRF 2026 and CES 2026 regularly through "VOICE." Please take a look.
▼Report on NRF 2026 is here
NRF Retail Big Show 2026 Report
NRF 2026 Retail Media Network Report
If you have any inquiries about planning requests or would like to
know more details about BEEATS, please feel free to contact us.