Exhibition at the 23rd JAPAN Drugstore Show confirmed; introducing "Enkakusan" and "Clomoni"

Supporting digital transformation through remote customer service and cloud signage

BEEATS CO.,LTD. (President & CEO: Matahiro Kashiwagi, Chuo-ku, Osaka, hereinafter "BEEATS"), a total marketing agency focusing on in-store DX and customer service DX, will exhibit at the "23rd JAPAN Drugstore Show" (Dates: August 18 (Fri) – August 20 (Sun), 2023).
At our booth, we will introduce the remote customer service system "Enkakusan" and cloud signage "Clomoni" to distributors and manufacturers, focusing on drugstores.

Exhibition Overview

• Name: The 23rd JAPAN Drugstore Show
• Date: August 18, 2023 (Fri) – August 20, 2023 (Sun) 10:00 – 17:00 (18–20: Business meeting days, 19–20: Public days)
• Venue: Tokyo Big Sight East Exhibition Hall 3, 4, 5, 6 *East Hall is open 8/18-19 for business meetings only
• Our Booth: 5-77 (East Hall 5) Store & Pharmacy Solutions Zone
• Admission: Admission is free. Those visiting for business negotiation purposes must register in advance via the website. If you are not visiting for business negotiation purposes, registration is not required.
• Organizer: Japan Chain Drugstore Association (JACDS)
• Website: https://www.drugstoreshow.jp/

Content

As DX progresses in the distribution industry, we will introduce the remote customer service system "Enkakusan" and cloud digital signage "Clomoni" to drugstores and industry-related manufacturers, who anticipate major changes, and provide strong support as a DX solution tailored to our customers. Please take this opportunity to experience them.

What is the remote customer service system "Enkaku-san"?

This is a service developed in-house by BEEATS that allows for simultaneous monitoring of multiple locations and remote customer service (voice calls) with each location. By implementing "Enkakusan," operators (reception/customer service staff) can perform reception and customer service duties remotely for customers in stores or facilities while staying at home or in a studio.

Introduction Bases Increased by 300%^*: 'Enkaku-san' Adoption Expanding
'Enkaku-san' is suitable for use in locations where interactive customer service is required, from home appliance mass retailers, department stores, specialty stores, and drugstores to airports and office receptions. Since its release in 2020, we have received inquiries from many companies and are expanding its adoption.
*Comparison of 2022 fiscal year against 2021 fiscal year for adopting companies (company research)

What is cloud signage "Clomoni"?

It is a distribution system independently developed by BEEATS that allows you to freely manage multiple locations and multiple monitors from your computer at hand. When "Clomoni" is introduced, content updates and distribution switching, which previously required manual work, can be collectively managed remotely without burden.
Also, if you connect an AI camera, it becomes possible to measure the effectiveness of signage, analyze customers, and switch video according to customer behavior.

Service page: https://www.beeats.co.jp/service/omo_solution/clomoni/

Company Overview

BEEATS is a marketing company that optimizes space design and store digital solutions.
By combining data and technology with creativity, we will greatly evolve the brand experience that can be experienced at the strongest customer touchpoint called retail, and create a comfortable "empathy" that generates real excitement, joy, and trust for consumers.

BEEATS CO.,LTD.
https://www.beeats.co.jp/

For inquiries regarding this matter, please contact the following:
digital-support@beeats.co.jp

*Postscript (as of June 2025)
"Enkaku-san" has suspended new provision, and we are currently handling remote customer service provided by our business partner Time Leap as a sales agent.
For details, click here ▶︎https://www.beeats.co.jp/news/20250515-2/