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BEEATS CO.,LTD. (President: Sawaia Uenoyama; Kita-ku, Osaka; hereinafter "BEEATS"), a total marketing agency focusing on in-store DX and customer service DX, will exhibit at "RETAILTECH JAPAN" (held from February 28 (Tue) to March 3 (Fri), 2023). We will introduce digital solutions that realize CX improvement and labor saving for real stores, including the remote customer service system "Enkaku-san" and cloud signage "Clomoni".
On the day of the event, we will prepare content that you can experience because it is in a real space, such as introductions and demonstrations of new features for each solution. In addition to introducing success stories for each solution, we will also introduce all kinds of success stories related to store creation, such as store design and construction, videos, and POP production. Please stop by at this opportunity.
It is a distribution system independently developed by BEEATS that allows you to freely manage multiple locations and multiple monitors from your computer at hand. When "Clomoni" is introduced, content updates and distribution switching, which previously required manual work, can be collectively managed remotely without burden.
Also, if you connect an AI camera, it becomes possible to measure the effectiveness of signage, analyze customers, and switch video according to customer behavior.
Service page: https://www.beeats.co.jp/service/omo_solution/clomoni/
This is BEEATS' in-house developed service that allows for simultaneous monitoring of multiple locations while providing remote customer service (calls) with each location. By introducing "Enkaku-san," operators (reception/customer service staff) can perform reception and customer service tasks remotely for customers at stores and facilities while remaining at home or in a studio.
BEEATS is a marketing company that optimizes space design and store digital solutions.
By combining data and technology with creativity, we will greatly evolve the brand experience that can be experienced at the strongest customer touchpoint called retail, and create a comfortable "empathy" that generates real excitement, joy, and trust for consumers.
BEEATS CO.,LTD.
https://www.beeats.co.jp/
For inquiries regarding this matter, please contact the following:
digital-support@beeats.co.jp
*Note (as of June 2025)
"Enkaku-san" is currently not accepting new applications, and we are currently handling the remote customer service service provided by our business partner, Time Leap, as a sales agent.
For details, click here ▶︎https://www.beeats.co.jp/news/20250515-2/
If you have any inquiries about planning requests or would like to
know more details about BEEATS, please feel free to contact us.